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? Office 365 Frequently Asked Questions
What is Office 365?
Office 365 is a suite of productivity and collaboration tools offered by Microsoft, including Word, Excel, PowerPoint, Outlook, and OneDrive, along with enterprise-level solutions for business communication and collaboration.
How do I purchase a subscription for Office 365?
You can purchase Office 365 through the official Office 365 website or through authorized resellers. Subscriptions can be billed monthly or annually depending on your preferences.
What are the system requirements for Office 365?
To use Office 365, you need a modern web browser and an internet connection. Specific applications may have additional system requirements based on the platform you are using (Windows, macOS, iOS, or Android).
Can I switch between subscription plans for Office 365?
Yes, you can change your subscription plan at any time. You can upgrade, downgrade, or switch between business and enterprise plans through the Office 365 admin portal.
What happens if I cancel my Office 365 subscription?
If you cancel your Office 365 subscription, you will lose access to the services at the end of your current billing cycle. Any data stored in Office 365 services like OneDrive or SharePoint may be deleted after a certain period, so be sure to back it up.
How do I add or remove users in Office 365?
You can add or remove users through the Office 365 admin center. As an admin, you can manage licenses, roles, and permissions for users from a single dashboard.
What support options are available for Office 365?
For Office 365 support, you can access the Microsoft support website, use community forums, or contact customer service via chat or phone. Premium support options are also available depending on your subscription plan.
Does Office 365 offer a free trial?
Yes, Office 365 offers a free trial period for businesses and individuals, typically lasting 30 days. During this time, you can access premium features and decide if the service meets your needs.
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