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? Techinn Frequently Asked Questions
What is Techinn's return policy?
Customers can return items within 30 days from the date of delivery. Items must be unused and in the original packaging. Some restrictions may apply for specific product categories.
How do I make a return?
To return an item, log in to your Techinn account, go to 'Orders', select the order, and click on 'Return'. Follow the instructions provided and print the return label.
Can I exchange an item?
Currently, Techinn does not offer direct exchanges. If you'd like to exchange an item, you'll need to return it and place a new order.
How do I track my order?
After your order has shipped, you'll receive an email with a tracking number. You can track your order by visiting the carrier's website and entering the tracking number.
Do you ship internationally?
Yes, Techinn ships to many countries worldwide. Shipping fees and delivery times vary depending on the destination.
What payment methods do you accept?
We accept various payment methods including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other regional payment systems.
How do I cancel my order?
Orders can only be canceled before they are shipped. To cancel, log into your account, go to 'Orders', and select 'Cancel'. If the order has already been dispatched, it cannot be canceled.
How long does delivery take?
Delivery times vary depending on the destination and product availability. You can view estimated delivery times during checkout. Typically, orders are delivered within 3-10 business days for most locations.
What happens if I receive a damaged or defective item?
If you receive a damaged or defective item, contact Techinn customer service immediately with photos of the product and packaging. We'll guide you through the return or replacement process.
How do I contact customer service?
You can reach Techinn customer service by email, phone, or through the 'Contact Us' form on the website. Our team is available 24/7 to assist you.
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