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? Microsoft Store SG Frequently Asked Questions
What is Microsoft Store SG Merchant Program?
The Microsoft Store SG Merchant Program allows businesses to list and sell their products on the Microsoft Store SG platform. Merchants can reach a global audience and manage sales through the store.
How do I become a merchant on Microsoft Store SG?
To become a merchant, you need to create a seller account on the Microsoft Store SG Partner Center, submit your business information, and agree to the Merchant Program terms and conditions. After approval, you can start listing your products.
What types of products can I sell on Microsoft Store SG?
Merchants can sell a variety of digital products such as apps, games, and software. In some regions, physical products may also be eligible, but they must comply with Microsoft Store SG's policies.
What fees are associated with selling on Microsoft Store SG?
Merchants are subject to transaction fees that are based on the product category and region. Microsoft Store SG takes a percentage of each sale, and additional fees may apply for certain services or promotional features.
How do I receive payments for my sales?
Payments are processed through the Microsoft Store SG Partner Center. Merchants can set up a payout method, such as a bank account or PayPal, to receive payments for their sales.
What are the reporting tools available for merchants?
Merchants have access to detailed sales reports through the Microsoft Store SG Partner Center. These reports show data on sales performance, customer demographics, and financial transactions.
Can I offer discounts or promotions?
Yes, Microsoft Store SG allows merchants to set up discounts, sales, and promotional offers. Merchants can create specific promotional codes and configure the discount terms directly from the Partner Center.
How do I manage my product listings?
Merchants can manage their product listings by logging into the Microsoft Store SG Partner Center. You can update product details, change pricing, or remove listings at any time.
Is there customer support available for merchants?
Yes, Microsoft Store SG provides merchant support via the Partner Center. Merchants can contact the support team for any issues related to product listings, payments, or account management.
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