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? join.me Frequently Asked Questions
What is join.me?
join.me is a platform that allows businesses to host online meetings, webinars, and virtual conferences. It offers various tools for collaboration, including screen sharing, video conferencing, and live chat.
How do I create an account on join.me?
To create an account, visit the join.me website, click on 'Sign Up', and fill in your details, such as email, name, and password. You will then receive a confirmation email to activate your account.
Is there a free version of join.me?
Yes, join.me offers a free plan with basic features, such as screen sharing and up to 3 participants in a meeting. Additional features and participants require a paid subscription.
What payment methods are accepted on join.me?
join.me accepts various payment methods, including credit/debit cards, PayPal, and bank transfers, depending on your location and plan.
Can I cancel my join.me subscription?
Yes, you can cancel your subscription at any time by logging into your account, navigating to the 'Subscription' settings, and selecting the 'Cancel' option. Cancellations are effective at the end of the billing cycle.
How do I schedule a meeting on join.me?
To schedule a meeting, log into your account, click 'Schedule a Meeting,' enter the meeting details such as time, participants, and agenda, and send the invitation to your guests.
Can I record meetings on join.me?
Yes, recording features are available on paid plans. You can record meetings directly within the platform and download the recordings for future use.
What happens if my join.me meeting exceeds the time limit?
If your meeting exceeds the time limit of your plan, it will automatically end. You can upgrade your plan or start a new meeting to continue.
How do I contact join.me support?
You can contact join.me support by visiting the 'Help' section on their website or by sending an email to their support team. They also provide live chat assistance for immediate inquiries.
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